How do I schedule an appointment?
Please use the form here, email me, or schedule directly on my Headway profile at
care.headway.co/providers/norma-cruson utm_source=pem&utm_medium=direct_link&utm_campaign=53548
Do you accept insurance?
I currently accept the following insurance:
- Aetna (regular)
- Anthem Blue Cross Blue Shield
- Blue Cross Blue Shield of Texas, PPO
- Blue Cross Blue Shield of Texas, HMO
- Cigna
- Optum
- Oscar Health
- Oxford
- United Behavioral Health
Do you accept Out-Of-Network insurance plans?
I do not bill Out-Of-Network insurance plans and you would need to pay the private pay fee ($130). In that case, I will provide you a detailed receipt so you may then file the session with your insurance provider for possible reimbursement.
How do I confirm my insurance benefits before the first session?
I will send you an email invitation to set up your account via Headway’s platform. Headway will then verify your benefits and estimate what you will owe for each of your sessions.
What do I need for the first session?
Prior to our first session, I will send you HIPPA-compliant intake forms for you to complete online. These will come to you via my hushmail account (NormaCrusonLPC@kellerchildtherapist.com) and you will need to have them completed at least two days prior to your initial session.
Is counseling confidential?
With a few exceptions, anything disclosed in a counseling session is considered confidential. Confidentiality may be broken in the following situations: 1) if you express you may harm yourself or someone else; 2) if you disclose abuse or neglect of a child, elderly, or disabled person; 3) if treatment records are subpoenaed; 4) to obtain payment for services rendered; or 5) evidence of treatment is requested by third party payers such as insurance companies. This list may not be exhaustive, however. Please consult me for more information, if you have questions.
When is counseling completed?
We will work together to determine your therapeutic needs and goals. As you find yourself meeting your goals and feeling more secure, we can then assess how often you might want to meet. I find that some adults need only 3-5 sessions, yet I also meet with some adults for longer periods of time.